Hi there, I am a FL Medicaid recipient who just found out that I was switched from Pres...

GetHuman-bonvogt's customer service issue with Aetna from January 2019

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Hi there, I am a FL Medicaid recipient who just found out that I was switched from Prestige Insurance (Medicaid) to AETNA (Medicaid) on January *st. I haven't received any information other than just being verbally told that over the phone when I called the FL Medicaid hotline after being told by Prestige that I was no longer with them. My phone isn't working at the moment, so I don't have a convenient way of calling you guys right now* I was hoping maybe you can help give me some insight.
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Aetna

Customer service issue
Reported by GetHuman-bonvogt
Jan 13th, 2019 - 9 mons ago
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Timeline
GetHuman-bonvogt started working on this issue
Jan 13th 7:29pm
GetHuman-bonvogt confirmed the issue is fixed. Hooray!
Jan 13th 7:30pm