Talked to someone about a month ago. Answered all the questions for F plan supplement...

GetHuman1629523's customer service issue with Aetna from November 2018

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The issue in GetHuman1629523's own words
Talked to someone about a month ago. Answered all the questions for F plan supplement. Received a letter in mail saying I was excepted and a package would come with ID card and information. They took all bank information to take directly from bank beginning December **. Have not received card. Tried calling number and all I get is music. Dialed *** times one day. Don't know if I have insurance or not. Afraid to cancel insurance I have. The number they gave me was *-***-***-****. Ext ***, Jill. Don't know what to do.
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Customer service issue
Reported by GetHuman1629523
Nov 26th, 2018 - 10 mons ago
I have an issue with Aetna too
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Seen by 4 customers so far
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GetHuman1629523 started working on this issue
Nov 26th, 2018 6:16pm