Aetna Customer Service

Answers to Common Problems

Use Aetna's Phone Number

Aetna's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Aetna.

Top questions and answers

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Recent reasons customers contacted Aetna:

I moved recently I have misplaced all of my insurance papers and my cards how can I rep...
I wanted to know my members id
I was just wondering if maybe coverage covers a gym like Planet Fitness or a personal t...
Need a new ID card lost mine
Hello Provider Relations Department. *I have been looking for the correct number to cal...
I want to get back on humana I don't want united health care insurance
Today in my mail I received a new ID card. Thing is I didn't order a replacement card...
I have been taking Adderall for several years now and it’s on back order till my last p...
I am a provider, I need to speak to a live person regarding a claim. I don't need clai...
I was recently credentialed with Aetna and would like to know the date of credentialing.
Need to know. Who takes the master card from Aetna for gas by my house and how much I h...
Could pick up RX even though it’s ready
New to Aetna and Really need to get my ID card sent to meet. Also I need to know if the...
I need to confirm my coverage will be effective *-*-**. I believe I have completed ever...
I'm signed up for Aetna Platinum for **** with Cognizant(a company). I am ** years old...

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Does GetHuman work with Aetna?

GetHuman does not work with Aetna's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Aetna at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Aetna's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Aetna at a Glance

Aetna has 1 chat option
Aetna has no customer email
Aetna has 1 help forum
Aetna has 1 twitter handle
Aetna has no facebook page
Aetna Phone Number and Contact Information

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