My daughter is enrolled in the Medical Aetna C* plan. Her member ID is W*********. I am...
GetHuman-ricklaz's customer service issue with Aetna from October 2018
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The issue in GetHuman-ricklaz's own words
My daughter is enrolled in the Medical Aetna C* plan. Her member ID is W*********. I am trying to help her submit some claims. I have two questions: can the claims be submitted electronically? This involves a mental healthcare professional. And second, is there a limit on how far back the healthcare service was rendered? None of the bills have been submitted for reimbursement (the bills have been paid to the provider). Some date back to May, ****.
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