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Before contacting them, items GetHuman1889631 may need:
Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
The issue in GetHuman1889631's own words
I want a copy of the OTC catalog to take advantage of the $**.** per month benefit in your program. Where is the catalog. Have talked to customer service--have been cutoff twice, and was informed the wait time at the OTC line was at least ** minutes, My time is as valuable as yours, and a ** minute wait is not acceptable. I was given a web site address of ww.myorderotchs.com, but that was not correct either.*Did I choose the wrong Insurance Company?*How do I get a Catalog before the month has ended?
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