Can't log in - Get my I'd number

GetHuman611055's customer service issue with Aetna Member Services from April 2018

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Before contacting them, items GetHuman611055 may need:
Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
The issue in GetHuman611055's own words
Get my I'd number ... Can't log in
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Aetna Member Services

Customer service issue
Reported by GetHuman611055
Apr 19th, 2018 - 8 mons ago
I have an issue with Aetna Member Services too
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Seen by 1 customer so far
Similar issue to 175 others
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GetHuman611055 started working on this issue
Apr 19th 1:23pm