Can't log in - Get my I'd number

GetHuman611055's customer service issue with Aetna Member Services from April 2018

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Help with my Aetna Member Services issue
Before contacting them, items GetHuman611055 may need:
Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
GetHuman611055's next move: have a Aetna Member Services rep call.
Always use the GetHuman Phone tocall Aetna Member Services. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman611055's own words:
Get my I'd number ... Can't log in
I trust that Aetna Member Services will make this right and come up with a resolution that is fair.
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Aetna Member Services

Service
Customer service issue
Reported by GetHuman611055
Apr 19th, 2018 - 3 mons ago
I have an issue with Aetna Member Services too
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Seen by 1 customer so far
Similar issue to 71 others
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Timeline
GetHuman611055 started working on this issue
Apr 19th 1:23pm