I have not used my aeroplan account in some time (at least a couple years). In that ti...

GetHuman6034716's customer service issue with Aeroplan from May 2021

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The issue in GetHuman6034716's own words
I have not used my aeroplan account in some time (at least a couple years). In that time I have changed jobs so I no longer have access to the email account for the purposes of resetting my password so I can long in. Given the passage to time I do not remember old password. Further In that time I've changed jobs (and thereby changed cell numbers), gotten a divorce and moved and when I call customer support they require three pieces of info to set up a pin so I cant talk to a human and while I*m trying to provide the info a lot has changed so it will not let me get passed the initial quiz of information. How do I reset email and get a password so I can long and update my account info?

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Aeroplan

Customer service issue
Reported by GetHuman6034716
May 5th, 2021 - 3 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 864 others
0 customers following this

Timeline

GetHuman6034716 started working on this issue
May 5th 2:13pm

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