I would like to fly Montreal (YUL) to Toronto (YTZ) using aeroplan points on Sunday Fe...
GetHuman-joanmos's customer service issue with Aeroplan from January 2020
Help with my Aeroplan issue
The issue in GetHuman-joanmos's own words
I would like to fly Montreal (YUL) to Toronto (YTZ) using aeroplan points on Sunday February * at **:**. when I try to book, I am redirected to air Canada and am offered the going prices for that (or other) flights. I have tried many dates into the future to see what might happen but it is always redirecting me and not allowing me to book an aeroplan flight. I have now been waiting on the phone for over an hour. what can you suggest? I appreciate your help with this matter. thank you, Joan moss
GetHuman-joanmos did not yet indicate what Aeroplan should do to make this right.
I have an issue with Aeroplan too
How GetHuman-joanmos fixed the problem
I waited *.* hours on the phone and learned that my problem was that when you try to book a rewards flight (which i have done many many times) there is now a little box that it ticked that tells you that it will direct you to air canada so that you can determine prices of their flights. Very frustrating and according to the lovely person who finally wa able to answer my call, many people do not notice that box and have the same problem
Please help with my Aeroplan issue
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