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Hi I want my airmiles returned to me, I have been saving up my miles for years and when...

GetHuman-edithrei's customer service issue with Aeroplan from October 2019

Help with my Aeroplan issue

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The issue in GetHuman-edithrei's own words

I want my airmiles returned to me ... Hi I want my airmiles returned to me, I have been saving up my miles for years and when I informed Aeroplan that my email address was changed and gave my new email address,however I have since found out that someone at Aeroplan copied it down wrong. I have been keeping my Aeroplan miles open or thought it was and have since found out that they have taken all my miles away from me,and I want them returned. I should not have to lose them because of somebody’s carelessness there.What I would like to know is why,whenever I phoned it was always busy.

I was told that someone at Aeroplan put in my email address wrong and decided to eliminate my miles. I want my airmiles returned to me.

Emailing me to let me know that they have been returned to me at my correct email address which they have now .

I have been saving my miles for years to take a trip,What right does someone at Aeroplan have to take them away.

I would like to know why no matter what time of day or night a person phones or which day,you always get the same message (we are experiencing more than normal calls please try again)How can a business run like th

I have an issue with Aeroplan too

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Aeroplan

Aeroplan Miles

Customer service issue

Reported by GetHuman-edithrei

Oct 26th, 2019 - 3 years ago

I have an issue with Aeroplan too

Not resolved

Seen by 32 customers so far

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