My name is Joaqu*n Navarro, Aeroplan * *********. *My wife’s name is Margaret Navarro, Aeroplan * *********. **We are Air Canada frequent flyers having flown with Air Canada to Spain several times in the last three years, and having booked a flight with Air Canada to London for next August.* *After we retired and moved from ** Pond Street, Ottawa, to *** Lisgar, apartment ****, Ottawa, we lost contact with Aeroplan, flooded with the many changes involved in the move. **Our son, Hugo Navarro, of ** Vermont Avenue, Toronto, also an Air Canada frequent flyer, more familiar with these matters, and more up to date with computers pointed out our how we had overlooked this issue during a trip on Air Canada to Newfoundland last week, and reconnected us with Aeroplan. **Is it possible for us to get retroactively Aeroplan points for the flights that we took on Air Canada in the last three years and overlooked to claim?**I thank you for your attention to this matter and wait with anticipation to your response. **Sincerely,**Joaqu*n Navarro, M.D.*Email: X*****@***.com. *Address: **** - *** Lisgar St. *Ottawa, ON, K*P *E**Tel: ***-***-*****Cell: ***-***-****
GetHuman-ximoisal did not yet indicate what Aeroplan should do to make this right.