I am locked out of my account. I have been a member since **** and I put the address I...
GetHuman2676142's customer service issue with Aeroplan from April 2019
Help with my Aeroplan issue
The issue in GetHuman2676142's own words
I am locked out of my account. I have been a member since **** and I put the address I have been living in since **** and it says that that is not correct. I also can not remember what my password is so I need some help reinstating my information. My husband, Bryan Gaul, passed away in **** and he had all the information I need to access my account. I live at **** Galbraith Drive, Mississauga, Ontario, Canada, L*L *Y*. Phone ****-***-****. E-mail *****@***.com. My account* is *********. My cell* is ***-***-****. Please help me retrieve my status so I can manage my account.
GetHuman2676142 did not yet indicate what Aeroplan should do to make this right.
I have an issue with Aeroplan too
How GetHuman2676142 fixed the problem
I called their number and used an old and very helpful tactic. When I was prompted to press a number I just ignored all the requests and stayed on the line and I was put through to a live agent and they guided me through the process and fixed my problem.
Please help with my Aeroplan issue
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GetHuman2676142 confirmed the issue is fixed. Hooray!
Apr 4th, 2019 10:18am
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