I have a booking through Aeroplan - record KTG*EZ - flying from Entebbe to Amsterdam on...

GetHuman2216358's customer service issue with Aeroplan from February 2019

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The issue in GetHuman2216358's own words
I have a booking through Aeroplan - record KTG*EZ - flying from Entebbe to Amsterdam on *********. I paid the $**.** Canadian on my AmEx card and I have the reference * to prove that this payment was made. I did not have confirmed seats so today called to confirm seat assignments on the first two legs of the journey that are on Ethiopian Airlines. Ethiopian *airlines says that this reservation was cancelled pecans the payment was not made. I cannot reach a human on Aeroplan to resolve this issue. Please help.
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Customer service issue
Reported by GetHuman2216358
Feb 15th, 2019 - 8 mons ago
I have an issue with Aeroplan too
Not resolved
Seen by 2 customers so far
Similar issue to 493 others
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GetHuman2216358 started working on this issue
Feb 15th 7:28pm