I have over ** *** airmiles which expired while I was on vacation (verifiable: I used A...

GetHuman1039124's customer service issue with Aeroplan from August 2018

Help with my Aeroplan issue
The issue in GetHuman1039124's own words
I have over ** *** airmiles which expired while I was on vacation (verifiable: I used Air Canada flights!) from the beginning of August. I thought I had until the end of the month to keep them active and did not realize they would expire in the middle of the month. I would like them to be reinstated. I have use Air Canada exclusively for many years.*Aeroplan number *** *** ****Thank you for your time.
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Aeroplan

Customer service issue
Reported by GetHuman1039124
Aug 26th, 2018 - 4 mons ago
I have an issue with Aeroplan too
Fixed
Seen by 4 customers so far
Similar issue to 183 others
0 customers following this
Items needed
Name on the ticket
Booking reference
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Email address on the account
Frequent Flyer number (if applicable)
Timeline
GetHuman1039124 started working on this issue
Aug 26th 7:17pm
GetHuman1039124 indicated the issue is not fixed yet.
Aug 28th 8:16pm
GetHuman1039124 indicated the issue is not fixed yet.
Aug 29th 8:51pm