I booked flights for myself and my dad to Scotland in August. On February **, **** my...
GetHuman-wallymal's flight cancelation issue with Aeroplan from May 2018
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The issue in GetHuman-wallymal's own words
I booked flights for myself and my dad to Scotland in August. On February **, **** my **-year-old dad fell on the winter ice, broke his hip, and a few hours later suffered a heart attack. These two events landed him in the hospital and have propelled his once-mild dementia to a level where he will never come home again. He's been in the hospital since, and will be until we find the right care home for him to move into. i need to cancel our trip but can't get through the "set up your PIN" function on the phone line! It's incredibly frustrating. Please help.**Booking ref. for Erica Heuer: KM*UM**Booking ref. for Harry Heuer: KNJ*ER
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