could not logon phone - try to change a flight - keep asking same questions over again

GetHuman-lynnandm's flight change issue with Aeroplan from April 2018

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The issue in GetHuman-lynnandm's own words
try to change a flight ... could not logon phone
keep asking same questions over again
have real person
I have an issue with Aeroplan too
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Aeroplan

change a flight
flight change issue
Reported by GetHuman-lynnandm
Apr 19th, 2018 - 5 mons ago
I have an issue with Aeroplan too
Not resolved
Seen by 5 customers so far
Similar issue to 227 others
0 customers following this
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Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
Timeline
GetHuman-lynnandm started working on this issue
Apr 19th 11:15pm