Early this year, I had to cancel a flight due to COVID** in May **** to Chile via Mexic...
GetHuman-tasuhiko's Refund issue with Aeromexico from October 2020
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The issue in GetHuman-tasuhiko's own words
Early this year, I had to cancel a flight due to COVID** in May **** to Chile via Mexico. They issued an airline credit for use between a specific time next year. Book before April **, **** and fly before Sept **th ****. I also believe it had to have a specific route to my original or other strict requirements. Since the issue of the credit, my financial and personal situation has changed. Aside from comfort level, I can no longer afford to travel next year and probably the following year and would like a refund issued. Contacting AeroMexico has not led me to an individual to discuss this issue. They just refer to the website or filling out of a form. The impression is that they are trying to avoid any customer outside of ticket purchases. Any help to get this resolved would be appreciated.
GetHuman-tasuhiko did not yet indicate what Aeromexico should do to make this right.
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