Hello, **My fianc* and I are on flight UKEFBX from Tijuana to Mexico City for the dates...

GetHuman-regangf's Change my travel dates issue with Aeromexico from September 2019

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The issue in GetHuman-regangf's own words
Hello, **My fianc* and I are on flight UKEFBX from Tijuana to Mexico City for the dates ********, and returning ********. **Unexpectedly, my fianc* received military orders from the United States Marine Corps that would cause him to not be able to fly until ********. I understand our tickets are classified as non-refundable, however this is a very unexpected situation, and I hope an accommodation can be made to my military husband. **We still want to fly with AeroMexico, we are just hoping to be able to switch the dates of our flight to ********, and ********. If documentation of military orders to verify this is required, we would happily provide. **I appreciate all of your assistance, and understanding of our situation. ***Regards,**Regan Gomes-Figueira and Jorge Velazquez Fernandez

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Aeromexico

Change my travel dates issue
Reported by GetHuman-regangf
Sep 18th, 2019 - a year ago
Not resolved
Seen by 56 customers so far
Similar issue to 391 others
0 customers following this

Timeline

GetHuman-regangf started working on this issue
Sep 18th, 2019 7:01pm