Dear Aeromexico service,**This is Nico! I hope you have a great day. In April I booked...

GetHuman-nkrawuts's Change my travel dates issue with Aeromexico from May 2019

Help with my Aeromexico issue
The issue in GetHuman-nkrawuts's own words
Dear Aeromexico service,**This is Nico! I hope you have a great day. In April I booked a flight from Los Angeles to Monterrey with Aeromexico as a connecting flight from Europe, where I am travelling from. I wanted to meet with my grand parents, who live in the L.A area to see them for a few days and then continue flying to Monterrey. Since my grand mother is in a bad medical condition, I would like to extend my visit until August *st to spend a bit more time there. Therefore I need to shift my flight from July **th to August *st. Unfortunately I booked the basic fare and it is not possible to do so. Therefore I would like to ask you kindly if you could shift my flight date for this * days. I would gladly pay the extra price if the flight on August *st is somehow more expensive but since I am just a student I cannot afford to just book another new flight and cancel this one.**Thank you so much in advance,**Nico

GetHuman-nkrawuts did not yet indicate what Aeromexico should do to make this right.

How GetHuman-nkrawuts fixed the problem

We are waiting for GetHuman-nkrawuts to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Aeromexico's attention and get better help faster. Tap below to get started.
Having Aeromexico issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Aeromexico

Change my travel dates issue
Reported by GetHuman-nkrawuts
May 19th, 2019 - 2 years ago
Fixed
Seen by 10 customers so far
Similar issue to 314 others
0 customers following this
Items needed
Name
Booking reference number
Email address
Billing address
Phone number
Booking company
Dates of travel

Timeline

GetHuman-nkrawuts started working on this issue
May 19th, 2019 1:58pm
GetHuman-nkrawuts indicated the issue is not fixed yet.
May 19th, 2019 2:00pm
GetHuman-nkrawuts indicated the issue is not fixed yet.
May 19th, 2019 2:00pm
GetHuman-nkrawuts indicated the issue is not fixed yet.
May 19th, 2019 2:00pm
GetHuman-nkrawuts indicated the issue is not fixed yet.
May 19th, 2019 2:00pm
GetHuman-nkrawuts confirmed the issue is fixed. Hooray!
May 19th, 2019 2:00pm