My name is Alban Lee and I was due to fly home for Christmas from Mexico to England via...

GetHuman-albanlee's customer service issue with Aeromexico from December 2018

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The issue in GetHuman-albanlee's own words
My name is Alban Lee and I was due to fly home for Christmas from Mexico to England via another airline. *Unfortunately, due to the chaos at Gatwick airport in England my initial flight with another airline was cancelled. *This then meant I was under extreme psychological pressure in order to book something as I was left stranded at Houston airport (I had originally flown from Mexico to Houston in order to get to England.)*I then had to book the only available flight back to Mexico and so I booked an aeromexico flight for over **** dollars. I was then shortly informed afterwards that I would be able to fly to England, and subsequently cancelled my flight straight away back to Mexico.*This seat almost certainly would have been booked by someone else.*I am claiming a refund, and am seeking legal advice for my extremely difficult and high pressure situation I was put in.*Please note I cancelled the flight within ** hours of booking it.**Kind regards Alban Lee.

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Aeromexico

Customer service issue
Reported by GetHuman-albanlee
Dec 23rd, 2018 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 125 others
0 customers following this

Timeline

GetHuman-albanlee started working on this issue
Dec 23rd, 2018 9:42pm