I purchased airplane tickets by phone about * months ago during April, using a voucher...

GetHuman-hjnurse's customer service issue with Aeromexico from June 2018

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The issue in GetHuman-hjnurse's own words
I purchased airplane tickets by phone about * months ago during April, using a voucher I spoke to Aeromexico agent by phone named Alonso **K* ** tickets were purchased departing from Tijuana to Gdl June **th **** *Departing from Gdl to Tijuana July *th **** *I truly remember saying June **th to July *th **** *Today I called Aeromexico to verify my tickets and found out the return flight is wrong *Our return flight must be July *th as we return to work July *rd, **** *Mr Alonso was very polite and helpful but I honestly think he wrote down the return date wrong *I am truly honest you can help me with this matter ASAP *As our flight is getting closer**Hilda Jimenez
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Customer service issue
Reported by GetHuman-hjnurse
Jun 7th, 2018 - a yr ago
I have an issue with Aeromexico too
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GetHuman-hjnurse started working on this issue
Jun 7th, 2018 3:28am