I went to airport * hour before my flight, and they told me they can’t claim my luggage...

GetHuman4120986's customer service issue with Aeroflot from December 2019

Help with my Aeroflot issue
First: share to improve GetHuman4120986's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4120986 may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman4120986's own words
I went to airport * hour before my flight, and they told me they can’t claim my luggage, asked me to wait in another line. Then I told them I could go without my luggage, but they still didn’t let me check in, said it was too late and asked me wait in another line to change the flight. I waited about ** mins in that line and the woman at the counter told me she can’t help me with anything then I asked “why your people told me wait here” she told me back “go ask them” with bad attitude. At the same time my friend who trip with me and she’s already on the flight told me my seat was taken by someone else. I doubt that they just sold my seat before I arrived the airport. I refund my ticket only get *** usd back. I bought this ticket on Xiecheng at about **** usd. The flight is SU*** JFK to SVO December **th. My name is Anran Yi.

GetHuman4120986 did not yet indicate what Aeroflot should do to make this right.

How GetHuman4120986 fixed the problem

We are waiting for GetHuman4120986 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Aeroflot's attention and get better help faster. Tap below to get started.
Having Aeroflot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman4120986
Dec 19th, 2019 - 10 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 92 others
0 customers following this


GetHuman4120986 started working on this issue
Dec 19th, 2019 9:26am

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies