I flew on the *:** pm flight from Washington Dallas on Tuesday October **nd flight numb...

GetHuman-creidler's customer service issue with Aer Lingus from October 2019

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The issue in GetHuman-creidler's own words
I flew on the *:** pm flight from Washington Dallas on Tuesday October **nd flight number ***. I signed up for an extended leg room seat for my husband and I and paid for the upgrade. We were flying with my daughter and granddaughter and I wanted to sit near them to help my daughter. The seat ** A and C next to my daughter and granddaughter’s bassinet was overbooked and we didn’t get to sit in them. We were out in ** H and K with no extra leg room which we paid for and far away from my daughter . What can you do for us besides credited the $*** dollars back. I am discouraged since I have flown Aer Lingus before and been happy. *Please email me and expect $*** to be credited back to my account.*Thank you *Celia Reidler******@***.com

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Aer Lingus

Customer service issue
Reported by GetHuman-creidler
Oct 16th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 2652 others
0 customers following this

Timeline

GetHuman-creidler started working on this issue
Oct 16th, 2019 4:03pm
GetHuman-creidler indicated the issue is not fixed yet.
Oct 19th, 2019 5:13am
GetHuman-creidler indicated the issue is not fixed yet.
Oct 19th, 2019 5:13am
GetHuman-creidler confirmed the issue is fixed. Hooray!
Oct 19th, 2019 5:15am
GetHuman-creidler indicated the issue is not fixed yet.
Oct 19th, 2019 5:15am
GetHuman-creidler indicated the issue is not fixed yet.
Oct 21st, 2019 6:43pm
GetHuman-creidler indicated the issue is not fixed yet.
Oct 21st, 2019 6:44pm