I was having issues logging into my account for over * days. *I called the customer ser...

GetHuman2608053's complaint issue with Aer Lingus from March 2019

Help with my Aer Lingus issue
Top Tip from another customer
There are many ways to submit a complaint to DirectTV but the best option is to call in. If you call into DirectTV you are more likely to get a strong resolution than using http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P1700006.
The issue in GetHuman2608053's own words
I was having issues logging into my account for over * days. *I called the customer service team , who directed me to Aerclub customer service, one phone call the agent asked me why I wanted to log in to website anyways, and to create a new account. Ended this call and called again and was told to fill out a form on the website, none of which suited my query. **No one knew what to do or how to resolve the issue. It is fairly ridiculous that an issue as simple as logging in cannot be addressed.
GetHuman2608053 did not yet indicate what Aer Lingus should do to make this right.
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Aer Lingus

complaint issue
Reported by GetHuman2608053
Mar 27th, 2019 - 22d ago
I have an issue with Aer Lingus too
Fixed
Seen by 3 customers so far
Similar issue to 41 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
Timeline
GetHuman2608053 started working on this issue
Mar 27th 9:16pm
GetHuman2608053 indicated the issue is not fixed yet.
Mar 31st 6:01pm