I was on a recent flight from PHL to DUB on June **, ****. I paid for an exit seat but...

GetHuman909293's customer service issue with Aer Lingus from July 2018

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The issue in GetHuman909293's own words
I was on a recent flight from PHL to DUB on June **, ****. I paid for an exit seat but I was not allowed to sit in the exit seat that I paid for because I used a wheelchair to get to my gate in PHL. I had to sit in a regular seat. I paid a total of ***.** US dollars for round trip seating in the exit row. subsequently I stopped using the wheelchair service and on my return trip from DUB to PHL I was allowed to sit in the seat that I paid extra for in the exit row.*I want a refund for the outbound flight from PHL to DUB on June **, ****.*Thank you so much.*Barbara Rost
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Aer Lingus

Customer service issue
Reported by GetHuman909293
Jul 23rd, 2018 - 10 mons ago
I have an issue with Aer Lingus too
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Seen by 4 customers so far
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Timeline
GetHuman909293 started working on this issue
Jul 23rd, 2018 6:52pm
GetHuman909293 shared this issue with friends on Facebook
Jul 23rd, 2018 6:53pm
GetHuman909293 indicated the issue is not fixed yet.
Jul 23rd, 2018 10:09pm
GetHuman909293 indicated the issue is not fixed yet.
Jul 25th, 2018 10:59am
GetHuman909293 indicated the issue is not fixed yet.
Jul 25th, 2018 10:59am