I checked in for my flight usually I have to give api and haven't done this is it norma...

GetHuman762530's customer service issue with Aer Lingus from June 2018

Help with my Aer Lingus issue
The issue in GetHuman762530's own words
I checked in for my flight usually I have to give api and haven't done this is it normal my booking number is *lmd*b
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Aer Lingus

Customer service issue
Reported by GetHuman762530
Jun 8th, 2018 - 4 mons ago
I have an issue with Aer Lingus too
Fixed
Seen by 5 customers so far
Similar issue to 165 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
Timeline
GetHuman762530 started working on this issue
Jun 8th 8:59am
GetHuman762530 indicated the issue is not fixed yet.
Jun 8th 11:00am
GetHuman762530 indicated the issue is not fixed yet.
Jun 8th 11:01am
GetHuman762530 indicated the issue is not fixed yet.
Jun 8th 11:02am