I was not informed correctly about a large number of charges on my Bill. I opted out of...
GetHuman-mwstorm's customer service issue with Advantage Rent-a-Car from May 2019
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The issue in GetHuman-mwstorm's own words
I was not informed correctly about a large number of charges on my Bill. I opted out of all the insurances, but was charged for a few and not the others. I was not explained any of the hidden fees (**$ concession fee for example). and when I asked her why my bill was so high, she told me it was due to a $*** hold that will be reversed after I return the car - this was not the case at all. Because she told me false information, I did not properly investigate at the time until I got home from my trip and received the bill.
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