We are moving, need to terminate service this Thursday, May **, ****. We have tried cal...

GetHuman-radlowed's customer service issue with Advanced Disposal from May 2019

Help with my Advanced Disposal issue
The issue in GetHuman-radlowed's own words
We are moving, need to terminate service this Thursday, May **, ****. We have tried calling and currently have been waiting over ** on * different lines. !!! We have tried several times in recent days.*How and when will you retrieve the bins?*We will be due a refund as we are leaving before our prepaid service time is complete. How will this be returned to us? New address to us is *** Brickstone Dr, Delaware OH *****.*Ed Radlowski **** Westwego Dr Brighton MI ******Account - VR**********

GetHuman-radlowed did not yet indicate what Advanced Disposal should do to make this right.

How GetHuman-radlowed fixed the problem
I used the getHuman phone and finally got to a human who handled the situation well. But why is this approach hard to find? And why not offer leaving phone number when one calls the phone number? Sometimes we were offered this but not other times. Bad setup. Website needs to improve their communication skills.
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Advanced Disposal

Customer service issue
Reported by GetHuman-radlowed
May 21st, 2019 - 2 years ago
Fixed
GetHuman-radlowed shared how to fix
Seen by 8 customers so far
Similar issue to 190 others
0 customers following this
Items needed
Who made the booking
Date of booking
Billing address

Timeline

GetHuman-radlowed started working on this issue
May 21st, 2019 6:43pm
GetHuman-radlowed confirmed the issue is fixed. Hooray!
May 22nd, 2019 1:44am