I called when I got my bill for the end of April about a service charge of $**.**. The...

GetHuman-amersap's customer service issue with Advanced Disposal from May 2019

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The issue in GetHuman-amersap's own words
I called when I got my bill for the end of April about a service charge of $**.**. The girl said she took it off and to just pay $**.**. My husband gets paid the first of every month so I sent the check to you when he got paid for the $**.**. Well now my husband gets a phone call and now we got another bill in the mail feim you with the old $**.** that she said she took off and now there is an additional $**.** plus the normal $**.** now totalling $***.**.*I am sorry we get paid once a month and have to pay bills at that time. I was not over a month late.*My question for you is Did you receive my bill? If so do I still have to pay both the $**.** service charges? If no , Can you please make a note of this so we don't keep getting a service charge added on to our bill.*Thank you*Amy Saporito*Acct* L*******
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Advanced Disposal

Customer service issue
Reported by GetHuman-amersap
May 7th, 2019 - a mon ago
I have an issue with Advanced Disposal too
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Seen by 2 customers so far
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GetHuman-amersap started working on this issue
May 7th 6:22pm