Advance Auto Parts Customer Service

Contact Advance Auto Parts & solve common issues

Use Advance Auto Parts's Phone Number

Advance Auto Parts's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Advance Auto Parts. Below you will also find the phone and non-phone-based contact information we've gathered.

Advance Auto Parts: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Advance Auto Parts.
There's more!
Click below to show 4 more questions, answers, and complete guides to common Advance Auto Parts customer support problems.

Contacting Advance Auto Parts customer support

Below you can compare and contrast the 4 ways to contact Advance Auto Parts by looking at which ones are the fastest and which ones other customers recommend the most for solving Advance Auto Parts customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Advance Auto Parts across the following channels: Phone, Chat, Web.

Phone number / contactWaitVotes
877-238-2623
Customer Service
15 mins31
800-314-4243
Website Assistance
38 mins23
Live Chat at shop.advanceautoparts.com
Customer Service
10 mins30
Online Help at shop.advanceautoparts.com
Customer Service
< 2 hrs44

Recent reasons customers contacted Advance Auto Parts:

trying to print an itemized reciete for my last purchase and when I click on the page i...
On ****** i visited store ***** to purchase a battery using a discount of **% off of my...
Yesterday, after having an extremely rough day, I stopped by advanced auto parts in jac...
I called three times to resolve an issue about buying brake calipers* THree times this...
Well today on Aug * th I return and item a CV shaft I let a friend use my card to orde...
This is concerning an employee of Advanced Auto Parts that works at one of your stores...
Loss of keys by a key holder process for handling.
Have an employee who does not know his login to change his bank account routing. I need...
I want to order a part what number do I call?
*hr on hold.how are people suppose to contact you..this isn't a good start for somebody...
my battery was purchased in march of ****. It was approximately $*** as I recall. Re...
I know that you will do nothing about it but,today I visit the store at silver hill Rd...
I went to return an item I purchased online but the amount refunded was less than the a...
I received an email saying I was a candidate for employment and to follow a link within...
NO PROBLEM*My Daddy, Paul R. Harris, Jr., "Sonny", was employed by Advance*Auto for ove...

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Does GetHuman work with Advance Auto Parts?

GetHuman does not work with Advance Auto Parts's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Advance Auto Parts at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Advance Auto Parts's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Advance Auto Parts at a Glance

Advance Auto Parts has 1 chat option
Advance Auto Parts has no customer email
Advance Auto Parts has 1 help forum
Advance Auto Parts has no twitter handle
Advance Auto Parts has no facebook page
Contact information overview

Answered on this page:

How long does it take to process a return?
Does Advance Auto Parts offer free shipping?
What is the return policy for Advance Auto Parts?
Solutions to common issues

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