Have loaded adobe elements **** - all ok*Opening Elements - all ok*Updating elements...
GetHuman1961322's customer service issue with Adobe Systems from January 2019
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Have loaded adobe elements **** - all ok*Opening Elements - all ok*Updating elements - all ok*However as soon as you open a photo it comes up with "could not complete request because of problem with parsing the jpeg data" this is followed by "not enough RAM" and …"basic layer is missing"*I already have Elements ** which works fine.*I have tried Elements ** on two machines and they both react the same. I am worried that I have wasted £** GDP as this program does not seem to work. The laptops are new HP *.*Gigs - RAM *Gigs
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