It is standard practice to remind customers that a free trial is ending. I’m shocked th...

GetHuman-noahsol's customer service issue with Adobe Systems from December 2018

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The issue in GetHuman-noahsol's own words
It is standard practice to remind customers that a free trial is ending. I’m shocked that adobe did not remind me that my adobe stock free trial was ending. **I’m now stuck with a useless subscription or fork out *** dollars for early cancellation. I understand the onus is on me to cancel the subscription but adobe and their shady method of preying on the forgetfulness of some is detestable. **I’ve seen many complaints online of a similar nature. I want them to know that they’ve lost all good will in my eyes and I’ll be unsubscribing from every adobe service and email list the moment I can.
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Adobe Systems

Customer service issue
Reported by GetHuman-noahsol
Dec 2nd, 2018 - 6 mons ago
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GetHuman-noahsol started working on this issue
Dec 2nd, 2018 2:48am