I have used Adobe Products for years and have a subscription to CC Photographer Package...

GetHuman-alangps's customer service issue with Adobe Systems from November 2018

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I have used Adobe Products for years and have a subscription to CC Photographer Package. After installing the latest upgrades I am unable to log on to Photoshop and Lightroom. I get a flashing screen white screen. I have been told by tech support this is a known bub and the only thing that they could do is load the old versions of the products. That gets me working but in essence I'm now paying for **** products but only getting **** products. I have had to contact tech support twice on this matter. CRM:************** and CRM:************** On the first occasion the support person actually resolved the issue but it came back * days later. This is a considerable nuisance to me, having to sort out catalogues and plugins etc. I am seriously considering dumping Adobe and moving to alternative software.
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Adobe Systems

Customer service issue
Reported by GetHuman-alangps
Nov 30th, 2018 - 6 mons ago
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GetHuman-alangps started working on this issue
Nov 30th, 2018 8:51am
GetHuman-alangps indicated the issue is not fixed yet.
Nov 30th, 2018 8:53am