video files imported as audio. - import .mov file captured by Adobe Premiere - This is...

GetHuman134710's tech support issue with Adobe Systems from April 2018

2 views
 | 
118 similar
 | 
0 following
Help with my Adobe Systems issue
How did GetHuman134710 do it?
Waiting to hear how GetHuman134710 fixed the problem to share with other customers.
The issue in GetHuman134710's own words
import .mov file captured by Adobe Premiere ... video files imported as audio.
This is for a client
Help now!
I have an issue with Adobe Systems too
How GetHuman134710 fixed the problem
We are waiting for GetHuman134710 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Adobe Systems's attention and get better help faster. Tap below to get started.
Having Adobe Systems issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Adobe Systems email you?
This email address isn't valid
Follow this issue
See how GetHuman134710 fixes it.
This email address isn't valid

Adobe Systems

Adobe Premiere CC ****
tech support issue
Reported by GetHuman134710
Apr 19th, 2018 - 6 mons ago
I have an issue with Adobe Systems too
Fixed
Seen by 2 customers so far
Similar issue to 118 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address
Timeline
GetHuman134710 started working on this issue
Apr 19th 3:39pm
GetHuman134710 confirmed the issue is fixed. Hooray!
Apr 20th 5:55pm