I got an error in Adobe Photoshop CS* Extended that said: "We can't do the request, bec...

GetHuman5866062's customer service issue with Adobe Photoshop from March 2021

Help with my Adobe Photoshop issue
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The issue in GetHuman5866062's own words
I got an error in Adobe Photoshop CS* Extended that said: "We can't do the request, because this file is not compatible with this version of Photoshop." It's really weird because I worked yesterday with the same version and everything was ok. I tried to fix that by myself, downloaded Photoshop Recovery Toolbox, but it made my layers with some black and white dots. I don't know what to do, the file is .psd and it has **.*MB. I'd really appreciate your help.

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Adobe Photoshop

Customer service issue
Reported by GetHuman5866062
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 98 others
0 customers following this

Timeline

GetHuman5866062 started working on this issue
Mar 19th 9:53pm

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