I wanted to update my Photoshop Elements **** to Photoshop Elements **** but could find...

GetHuman-rdhassel's Cancel order issue with Adobe Photoshop from March 2020

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The issue in GetHuman-rdhassel's own words
I wanted to update my Photoshop Elements **** to Photoshop Elements **** but could find no way to do that without purchasing Photoshop Elements ****. I attempted to order but your system seemed to have a problem, wouldn’t let me procede and told me to sign on later which I did. It went directly to the credit card form which I completed again and the purchase went through. I just noticed on your acknowledgement email that your system place * orders and when I checked my credit card account, I have indeed been charged twice.*The * s*n's are ADD********* & ADD*********. Please correct this ASAP. Roger Hasselquist

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Adobe Photoshop

Cancel order issue
Reported by GetHuman-rdhassel
Mar 16th, 2020 - 7 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 73 others
0 customers following this

Timeline

GetHuman-rdhassel started working on this issue
Mar 16th 6:45pm
GetHuman-rdhassel indicated the issue is not fixed yet.
Mar 17th 7:13pm
GetHuman-rdhassel indicated the issue is not fixed yet.
Mar 17th 7:19pm
GetHuman-rdhassel indicated the issue is not fixed yet.
Mar 18th 1:53am
GetHuman-rdhassel indicated the issue is not fixed yet.
Mar 20th 3:58am
GetHuman-rdhassel indicated the issue is not fixed yet.
Mar 20th 4:00am

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