We subscribed * years ago for photoshop for * copies. For the last year we only needed...

GetHuman-marcbis's customer service issue with Adobe Photoshop from November 2018

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The issue in GetHuman-marcbis's own words
We subscribed * years ago for photoshop for * copies. For the last year we only needed * now. **The problem is that my credit card was used and I get no invoices or billing statements from Adobe. The poeple involved back then have long ago left the company. **I only have YOUR credit card transaction reference number, **********. *This reference number is used twice a month to charge my card USD **.** twice per month. Usually *-* days apart. ***. Track the reference number. Its your number. I have no other reference for this. ***. Stop charging my Visa card. ***. send me info on who you are sending the billing into to? what email address? account? ***. if you are not human, give this to a human... ***. if this continues to be charged to my credit card, I will call police and declare a theft and fraudulent use of the card. ***. yes, several people have tried to resolve this. YOU can never get to the bottom of it... **This must end.

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Adobe Photoshop

Customer service issue
Reported by GetHuman-marcbis
Nov 15th, 2018 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 119 others
0 customers following this
Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address

Timeline

GetHuman-marcbis started working on this issue
Nov 15th, 2018 8:27am