I got an online quotation for single car insurance. my reference number is P...

GetHuman-roshoul's customer service issue with Admiral Insurance Company from September 2018

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The issue in GetHuman-roshoul's own words
I got an online quotation for single car insurance. my reference number is P********** I would like to take insurance with Admiral for my car but I'm not sure how to correctly fill out the online form that generates the quote, as there are a couple of questions that I am confused about. So I thought I would ask you first before buying the policy.**I got the quotation below from your website. But when I entered my details, I put in that i have zero years of no claim bonus. However, I was a "named driver" on my husband's insurance policy which just expired on September **th **** and we have a no claims bonus certificate for that. Please find it attached to this email.**But as I was only a named driver on the policy for my husband's car, I wasn't sure if I should have put "one years no claim bonus" when I entered my details to get the below Admiral single car insurance quote. Instead I entered that I have zero years no claims bonus. But I have not had any accidents or claims since I got my current full UK license and previously on my UK provisional license.**However, I have not previously owned a car in my name in the UK. This car which is now in my name used to be in my husband's name until earlier this month. But as he has been unable to drive since June **** when he was run over by a car and broke both his legs, he has transferred ownership of the car to me as he will not be able to drive for a few more months as he is in a cast.**The car for which we have the attached no claims bonus certificate is the one that is now in my name and for which I would like to get insurance.**Can you please give me a quote based on the above. Or tell me whether I should request a new quote online and instead of putting that I have zero years no claim bonus certificate, I should put that I have one year based on being a named driver.**I look forward to hearing from you.**Kind regards,**Rowena Manlusoc Shouly

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Admiral Insurance Company

Customer service issue
Reported by GetHuman-roshoul
Sep 28th, 2018 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 75 others
0 customers following this

Timeline

GetHuman-roshoul started working on this issue
Sep 28th, 2018 1:30pm

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