Hello. I purchased a pair of Adidas Tour *** golf shoes a few years ago to replace seve...

GetHuman3358783's customer service issue with Adidas from August 2019

Help with my Adidas issue
The issue in GetHuman3358783's own words
Hello. I purchased a pair of Adidas Tour *** golf shoes a few years ago to replace several pairs of the same shoe that I had purchased in the past. I have had very good luck with these shoes as they have worn well, fit me exceptionally well and never been a problem. Unfortunately, in the current pair that I own, a crack has developed in the outer sole of the right arch and I am now fearful of wearing these in any future golf rounds as they appear ready to break apart. I rotate my golf shoes on a regular basis so while the subject Adidas golf shoes my be a few years old, they have not seen extensive wear- * ********* is listed on the shoe label for reference. I am disappointed that this issue has developed, and based on my prior experience wearing many of these Tour *** shoes, I feel like this pair of shoes had a manufacturing defect that led to the sole cracking. I should be able to get much more wear and use of these shoes,

GetHuman3358783 did not yet indicate what Adidas should do to make this right.

How GetHuman3358783 fixed the problem

We are waiting for GetHuman3358783 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Adidas's attention and get better help faster. Tap below to get started.
Having Adidas issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Adidas

Customer service issue
Reported by GetHuman3358783
Aug 2nd, 2019 - 3 years ago
Fixed
Seen by 27 customers so far
Similar issue to 4549 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Phone number on the account

Timeline

GetHuman3358783 started working on this issue
Aug 2nd, 2019 8:53pm
GetHuman3358783 confirmed the issue is fixed. Hooray!
Aug 3rd, 2019 11:50am

Moving? Compare and Schedule Free.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians