Hello. I purchased a pair of Adidas Tour *** golf shoes a few years ago to replace seve...

GetHuman3358783's customer service issue with Adidas from August 2019

Help with my Adidas issue
The issue in GetHuman3358783's own words
Hello. I purchased a pair of Adidas Tour *** golf shoes a few years ago to replace several pairs of the same shoe that I had purchased in the past. I have had very good luck with these shoes as they have worn well, fit me exceptionally well and never been a problem. Unfortunately, in the current pair that I own, a crack has developed in the outer sole of the right arch and I am now fearful of wearing these in any future golf rounds as they appear ready to break apart. I rotate my golf shoes on a regular basis so while the subject Adidas golf shoes my be a few years old, they have not seen extensive wear- * ********* is listed on the shoe label for reference. I am disappointed that this issue has developed, and based on my prior experience wearing many of these Tour *** shoes, I feel like this pair of shoes had a manufacturing defect that led to the sole cracking. I should be able to get much more wear and use of these shoes,

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Customer service issue
Reported by GetHuman3358783
Aug 2nd, 2019 - 3 years ago
Seen by 27 customers so far
Similar issue to 4549 others
0 customers following this
Items needed
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Phone number on the account


GetHuman3358783 started working on this issue
Aug 2nd, 2019 8:53pm
GetHuman3358783 confirmed the issue is fixed. Hooray!
Aug 3rd, 2019 11:50am

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