I was placing a ***$ order when i clicked submit for my information to go through a box...

GetHuman1959624's customer service issue with Adidas from January 2019

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The issue in GetHuman1959624's own words
I was placing a ***$ order when i clicked submit for my information to go through a box came up and said that my payment could be not be authorized, so I tried it again and it said the same thing. But I just looked at my wells fargo bank statements and it said it went through, twice. I am a broke college student so I really don't like the fact that your system charged my card twice when it said it didn't work the first time. I also have screen shots to prove it if ya'll need that. Thank you so much for your help. If you could just refund me for one order that would be great. Thanks.
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Adidas

Customer service issue
Reported by GetHuman1959624
Jan 14th, 2019 - 9 mons ago
I have an issue with Adidas too
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Seen by 4 customers so far
Similar issue to 3477 others
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Timeline
GetHuman1959624 started working on this issue
Jan 14th 6:03am