Purchased a product on *********. Product didnt arrive in the stated time. Called cus...
GetHuman1832540's customer service issue with Adidas from December 2018
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The issue in GetHuman1832540's own words
Purchased a product on *********. Product didnt arrive in the stated time. Called customer service on ********** the representative told be it was schduled to be delivered on ***** by **am that the item was previously out of stock. Was not please since this was a Christmas gift but was going with the flow. Christmas Eve I received a e-mail ( that i didnt see until late *****) that my ordered has been cancelled. Call today to check on my order because if was shipped how can it now be cancelled. And it indeed has been cancelled, when I question the representative all I get is "I am so sorry" no matter what you say " I am so sorry". Sorry not good customer service in my opinon, give me a waitlist option or a coupon for my next purchase. Given that I had placed the order ** days ago and as of the **th according to the Adidas webpage you could still place orders online and receive before Chirstmas.
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