I emailed adidas because i purchased soccer boots which were $** and lasted * months. I...

GetHuman-morgo's customer service issue with Adidas from September 2018

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The issue in GetHuman-morgo's own words
I emailed adidas because i purchased soccer boots which were $** and lasted * months. I was hoping for a voucher for another purchase.***I have reference numbers from my emails **** *********, **** *********,**** *********, **** *********. I have not been able to get a positive outcome just standard auto reply emails after my initial response to attach pictures of the Tags from the boots ,as per the request from Adidas via official website enquiry, but have heard nothing.**in desperation today I called and spoke to a Barbara who saw the emails, saw the jpegs and said she needed permission from a supervisor to send me a return label. She put me on hold and guess what, i got cut off ** minutes wasted.**I am giving this one last shot that someone cares please?**Thank you**Neil Morgan***** *** ****.**M*****@***.com

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Customer service issue
Reported by GetHuman-morgo
Sep 30th, 2018 - 4 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 2190 others
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GetHuman-morgo started working on this issue
Sep 30th, 2018 7:46pm