I ordered shoes from Adidas, it came with no problem but the size was too big. I decide...

GetHuman-ericmai's customer service issue with Adidas from September 2018

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The issue in GetHuman-ericmai's own words
I ordered shoes from Adidas, it came with no problem but the size was too big. I decided that I wanted to return it but the link to print my return label doesn't work. I entered my product number and email and when I clicked "return items" I can not even select any items to return when it clearly states my product number on the top. Now I am left with the shoes of the wrong size and I cant even return them.
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Adidas

Customer service issue
Reported by GetHuman-ericmai
Sep 28th, 2018 - 2 mons ago
I have an issue with Adidas too
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Seen by 2 customers so far
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Timeline
GetHuman-ericmai started working on this issue
Sep 28th 5:17am