I have submitted a claim for sneakers I purchased that got damaged (frayed on top of sh...

GetHuman-plehrber's customer service issue with Adidas from September 2018

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The issue in GetHuman-plehrber's own words
I have submitted a claim for sneakers I purchased that got damaged (frayed on top of shoe) within a month of use. I have a claim number ******** and am trying to understand status of the claim.
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Adidas

Customer service issue
Reported by GetHuman-plehrber
Sep 27th, 2018 - 3 mons ago
I have an issue with Adidas too
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Seen by 3 customers so far
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GetHuman-plehrber started working on this issue
Sep 27th 8:07pm