Tried to purchase products, systems were not working (website & app). I called customer service, and made a claim regarding my issues. Wanted to make the same purchase today but system is still down. Now my Porno code has expired and a sale has ended that was available on September **. I would like to resolve this issue

GetHuman1191885's customer service issue with Adidas from September 2018

Help with my Adidas issue
The issue in GetHuman1191885's own words
Purchase products online ... I tried purchasing a few products that were on sale as well as other products on September ** but the website and app were not working properly. Each system stated the data entered was wrong or the delivery address was incorrect. I was on the phone waiting for an adidas rep for ** minutes until she mentioned it was because of a new shoe release that the systems were not working properly. She asked me to try again on Saturday and then today Monday but I’m still unable to purchase through the app. I had a **% off promo code for my entire purchase but that has expired now since I couldn’t make any purchases due to system errors. Also, one of the shoes I wanted is not on sale anymore and is full price. I would like to make a purchase for the items I selected and would like the **% promo code to be honored as well as the sale price for the shoes that were available at the time I was trying to purchase them on September **.
A new shoe release was hindering the system from working properly.
Honor my promo code that expired and the **% sale that was offered for the Forrest Grove shoe I was trying to purchase.
I like adidas products better than Nike
I tried through the maintenance website, via the app on through the phone but no luck.
I have an issue with Adidas too
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Adidas

Shoes, and hats
Customer service issue
Reported by GetHuman1191885
Sep 24th, 2018 - 2 mons ago
I have an issue with Adidas too
Fixed
Seen by 8 customers so far
Similar issue to 1710 others
0 customers following this
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Timeline
GetHuman1191885 started working on this issue
Sep 24th 5:01pm
GetHuman1191885 shared this issue with followers on Twitter
Sep 24th 5:01pm
GetHuman1191885 indicated the issue is not fixed yet.
Sep 25th 8:07pm
GetHuman1191885 indicated the issue is not fixed yet.
Sep 26th 4:14am