My name is Nicole and I am extremely unsatisfied with my online order experience. Adida...

GetHuman-polling's customer service issue with Adidas from September 2018

1701 similar
0 following
Help with my Adidas issue
First: share to improve GetHuman-polling's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-polling to get a Adidas rep on the line!
Always use the GetHuman Phone tocall Adidas. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-polling may need:
Order number, Billing address, Email address on the account, and Phone number on the account
The issue in GetHuman-polling's own words
My name is Nicole and I am extremely unsatisfied with my online order experience. Adidas first sent me the wrong package, I ordered Adidas NMDs on sale, and I was sent children's basketball shoes. I called customer service and spent two hours on hold, and they said all they can do for me is send me a **% off coupon which I never received. Now I have to go out of my way to mail back the basketball shoes to hopefully get my money back. This is completely unacceptable because the **% off does not nearly amount to the money I saved on my original order. They also suggested for me to pay FULL PRICE for the shoes and to then call them back after I received it so then they can "reimburse" me, which does not sound legitimate for a company I thought was supposed to be reliable. I will not be ordering from adidas ever again, and neither will my friends who've heard about my awful experience.
GetHuman-polling did not yet indicate what Adidas should do to make this right.
I have an issue with Adidas too
How GetHuman-polling fixed the problem
We are waiting for GetHuman-polling to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Adidas's attention and get better help faster. Tap below to get started.
Having Adidas issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Adidas email you?
This email address isn't valid
Follow this issue
See how GetHuman-polling fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-polling
Sep 24th, 2018 - 4 mons ago
I have an issue with Adidas too
Not resolved
Seen by 3 customers so far
Similar issue to 1701 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-polling started working on this issue
Sep 24th, 2018 4:09pm