I bought all black memory foam sneakers a while back and have worn them maybe * times t...

GetHuman1187191's customer service issue with Adidas from September 2018

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The issue in GetHuman1187191's own words
I bought all black memory foam sneakers a while back and have worn them maybe * times total. Yesterday I walked to end Alzheimer's in Alamance county. The walk was only * miles. I wore my new Adidas because I thought that the memory foam Addidas would be the best shoe because they're comfortable and new. In the first half mile I could feel that I was getting a blister under the pad of my right foot. I started putting pressure on the side of my foot to try to make it through the * mile walk. I ended up having three blisters one on the pad of my left foot and two on the right foot (on the pad and the side by my pinky toe). When I took my shoes off I discovered that the short *mile walk burnt a hole in the memory foam insole of my right shoe. Now my new shoes are ruined. I can't believe your name brand would stand behind and produce such a low quality shoe. I have bought better shoes at Walmart. I paid about $** for these shoes and I'm very dissatisfied. I should've worn my old new balances they've carried me many miles and will carry me many more. I would like a refund or an exchange for a different shoe hopefully of better quality. I would be happy to provide pictures.
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Adidas

Customer service issue
Reported by GetHuman1187191
Sep 23rd, 2018 - 2 mons ago
I have an issue with Adidas too
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Seen by 5 customers so far
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Timeline
GetHuman1187191 started working on this issue
Sep 23rd 3:07pm