About * months ago I bought theses sneakers at the outlet store in Wrentham, Massachuse...

GetHuman-germansm's customer service issue with Adidas from September 2018

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The issue in GetHuman-germansm's own words
About * months ago I bought theses sneakers at the outlet store in Wrentham, Massachusetts where I always buy my sneakers and never had a problem with adidas or the store. This pair of sneakers however I have a problem with, they’re the Cloudfoam Ortholite sneaker which I loved up until now. The problem is the back of the sneaker, on the heel is rolling down and I can’t wear the sneaker anymore because it hurts my heel running. Now it’s way passed the time to return them and I’m upset because they’re not that old. So I was wondering if I could get some help on what to do. They won’t exchange them because they’re no longer available, also again it’s too late. *I hope you are able to help, I would really appreciate it. **Sincerely, *Heike Johnson **Here’s my contact info**Heike Johnson *** Clark Road *Wrentham, Ma **********-***-****
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Adidas

Customer service issue
Reported by GetHuman-germansm
Sep 22nd, 2018 - 2 mons ago
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GetHuman-germansm started working on this issue
Sep 22nd 9:29pm