Hello this is Fatma Hussain. I just had the worst experience with adidas. I made an ord...

GetHuman-fatmayf's customer service issue with Adidas from September 2018

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The issue in GetHuman-fatmayf's own words
Hello this is Fatma Hussain. I just had the worst experience with adidas. I made an order and called at the same minute to cancel it. Took them ** minutes to answer the phone. And when I asked to cancel my order the women said that’s shes not capable of doing that I had to cancel it ** minutes after the order!!! That’s just insane it wasn’t my fault they didn’t answer the phone. And then when I asked her to update my shipping adress, she said that I’ll have to wait and then contact FedEx when my order is out. The whole ** minutes wait wasn’t worth it she literally didn’t add any help. I need someone to contact me because I still want to proceed with my order cancelation.
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Adidas

Customer service issue
Reported by GetHuman-fatmayf
Sep 22nd, 2018 - 6 mons ago
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Timeline
GetHuman-fatmayf started working on this issue
Sep 22nd, 2018 1:29pm