Hello, **I placed an order (Order No. AD*********) on September **th and was told it wo...

GetHuman-ppanayi's customer service issue with Adidas from September 2018

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The issue in GetHuman-ppanayi's own words
Hello, **I placed an order (Order No. AD*********) on September **th and was told it would take *-* business days for the items to ship to me. Today marks the *th day (* full days from the time I placed the order) and the status says my items have not even been packaged, let alone shipped. I have tried contacting Adidas customer service using the number provided online. The first time I called, I waited over ** minutes to speak to someone and the automated voice recording hung up on me before someone came on the line. Every other time I have tried to call the number does not go through as if it is not in service. I am just double-checking that I will receive my items and I would like to know roughly when they will be delivered to me. Any information you can provide will be greatly appreciated. **Thank you in advance for your help.
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Customer service issue
Reported by GetHuman-ppanayi
Sep 21st, 2018 - 6 mons ago
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GetHuman-ppanayi started working on this issue
Sep 21st, 2018 1:45am