I purchased **** cod points which credited then I went to buy the lucky bundle for...

GetHuman-birtwell's Missing Items issue with Activision from March 2021

Help with my Activision issue
Before contacting them, items GetHuman-birtwell may need:
Email on Account, Username, Password, Game Name, Console, Version Type, and Name of Account Holder
Top Tip from another customer
Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue in GetHuman-birtwell's own words
I purchased **** cod points which credited then I went to buy the lucky bundle for **** and it take my points and said there was an error but my items would be there on reboot. They weren't. I waited a coupe of days as internet suggested it can take a while sometimes. It didn't work. I waited for * hours in the chat to talk to someone. He did some troubleshooting and said he'll refer it higher and gave me a case number and said I'll be emailed. It's been * days and no email not even a confrontation email they are looking into it.

GetHuman-birtwell did not yet indicate what Activision should do to make this right.

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What Do I Do If There Are Missing Items from My Activision Account?How Do I Recover Access to My Activision Account?How Do I Appeal a Ban on Activision?
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Activision

Missing Items issue
Reported by GetHuman-birtwell
Mar 26th, 2021 - 4 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 6322 others
0 customers following this

Timeline

GetHuman-birtwell started working on this issue
Mar 26th 3:02pm
GetHuman-birtwell shared this issue with followers on Twitter
Mar 26th 3:03pm